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Order
Placement
Product Information
Order Status
Order
Placement
How do I find
ink for my printer?
You can
search for your ink either by product name or by the type of printer you
have. Using the navigation tabs at the left of the site, click on the brand
of the printer you are looking for. Then choose your printer model number
to find all the compatible inks.
How do I pay for my order?
After you have chosen the items you wish to purchase, click the lower right
blue "Checkout" button. This will lead you to our secure checkout page.
Here you will be asked for your shipping and billing information. Inkandbeyond
accepts the following payment types:
- American Express
- Cashier's Checks
- Debit Cards with
Visa or MasterCard logos
- Discover
- MasterCard
- Money Orders
- Visa
- Wire Transfer
How can I receive coupon
codes?
You can receive a coupon code by signing up for our newsletter. Each week,
our marketing department will contact you with new coupon codes that you
can use for additional order savings.
How do I redeem my coupon
code?
Coupon codes can be redeemed whenever you are viewing your shopping cart
and should be typed in just before reaching "Review" part of the check out
process.
Beneath the payment method, billing address, and email address, there
is a "Coupon and Promotional Code" section. Enter your coupon code in
the corresponding box and click "Apply". You should now see your discount
reflected in the calculator at the left side of your screen.
If your coupon code is not valid, you will see "Sorry, we were unable
to validate the Coupon Code you entered" at where the discount would normally
be.
Please note: Only one coupon code is valid for each order.
Product
Information
Is this cartridge
made from the original manufacturer or by a third party?
We carry both OEM/Genuine and compatible cartridges and toners, and guarantee
all our products for a period of 180 days.
OEM/Genuine cartridges
and toners offer brand name quality as you would have expected.
Our compatible inks
which are manufactured by well-known companies of the industry, offer
great value and comes with the same 180 day satisfaction guarantee.
What
does OEM stand for?
OEM is an abbreviation for 'Original Equipment Manufacturer.' When you
see a product on our site that says OEM, that means that it is one of
the "name-brand" cartridges from Canon, Hewlett Packard, Lexmark, etc.
What
is a compatible cartridge?
Compatible cartridges does not carry the nationally-known
brand names, but are manufactured by well-known companies of the industry,
offer great value and comes with the same 180 day satisfaction guarantee.
Where can
I find what cartridges or toners to buy for my printer?
You
can search for your ink either by product name or by the type of printer
you have. Using the navigation tabs at the left of the site, click on
the brand of the printer you are looking for. Then choose your printer
model number to see all the inks right for your printer.
Order Status
How can I track my order?
Please check the order confirmation email for your tracking number and enter
it here in the fedex tracking system.
If you are having trouble locating your tracking number or having problem
with the system, please contact our customer service.
Why does my order show that it is cancelled?
Occasionally, orders are cancelled within our system. If your order is
canceled for any reason, you will receive an email notifying you of the
cancellation. Some of the reasons for cancellation include:
- Items not available or out
of stock
- Typographical error
- Difficulty in processing
your payment information
- Cannot ship to address provided
- Duplicate order was placed
- Cancelled due to customer
request, prior to shipping
- Unable to verify an order
In most cases, we will make an
attempt to contact you before canceling your order.
Where can I share my experience at Ink and Beyond?
Here at Ink and Beyond we do our best to serve and strife to bring the best service possible to our customers. If you are unhappy about your experience, please contact our customer service and we will make it right. You can share your experience at Ink and Beyond at the following sites:
|
Directory organized by subject, including Printer Supplies. |
InkAndBeyond.com
offers quality ink, inkjet carteidges, laser toner, refill kits, photo papers,
labels, printable media at low prices with 180-Day Guarantee. We carry OEM
ink/toner as well as compatible inkjet cartridges and laser toner cartridges
for Epson, Canon,
Brother, HP
(Hewlett Packard), Lexmark,
Apple, Xerox,
Samsung,
Dell,
IBM, Konica-Minolta,
Lexmark, Ricoh,
etc.
Why
shop at InkAndBeyond.com We
offer low price with 100% high-quality ink and toner cartridges
Your satisfaction
is our first goal with 180-Day Money Back Guarantee
Hassle free
with Defect Free Replacement Guarantee
We offer
the best shipping rate
-
Only $2.99 for any orders less than $20
-
FREE Ground Shipping with any orders of $20 or more!
-
More shipping
information
Customer Care Toll-Free: (800) 414-7118
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Apollo
